They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be:. Where possible, the NHS team will book you an appointment or transfer you directly to the people you need to speak to. If NHS advisers think you need an ambulance , they will immediately arrange for one to be sent to you.
Calls to are recorded. This information is kept securely and will only be shared with others directly involved with your care. If you need advice about a health problem, you will be asked if you are calling for yourself or on behalf of someone else and will be asked to explain:. If you are calling on behalf of someone else, that person needs to be in the same room as you so that the nurse can accurately assess their symptoms.
An NHS advisor will then tell you what to do next. When you phone NHS just say the language you would prefer to use. For deaf people or people who are hard of hearing a textphone service is available. Tel: Using a webcam you can make a video call from 8am to midnight. NHS online asks you questions about your main symptom and then tells you:.
In a medical emergency call Website: newcastle-hospitals. Emergency SMS Service. Website: relayuk. Social distancing Advice about avoiding close contact with other people social distancing , looking after your wellbeing and using the NHS and other services. Take part in research Find out about health research studies and how you may be able to take part. This website uses cookies. We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our cookies before you choose.
Strictly Necessary. Powered by My Surgery Website. Translate this page. Broadshires Health Centre. Quick Links. Clinics are available for Children aged 2,3 and 4, patients 65 and over and also patients in the below Clinical at risk categories: Chronic Liver, Neurological, Kidney, Heart and Respiratory Diseases, Diabetes and Immunosurpression. The below clinics are now available to book and more will be added as the campaign progress's Children Friday 7th October from When it's less urgent than What is ?
Calls from landlines and mobile phones are free — just like When do I use it? Why should I use it? NHS online coronavirus services.
View NHS online coronavirus services. This page does not provide medical help. People visit It is one of several digital NHS services that are empowering people to manage their own health and care.
We improve the service using surveys and on-page feedback from our users. We also carry out follow up interviews with our survey respondents. Health and care staff, and service providers, can contact our national service desk with enquiries relating to the service.
NHS online is classed as a medical device. As part of gaining that classification, instructions for use, safety and technical information about the product are published.
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